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idax.exchangeSUPPORTМонгол хэл
  • 💎INTRODUCTION
    • About Us
      • 📞Contact us
      • Financial statements
  • 💻PRODUCT
    • Spot Trading
      • ❓How to Do the Spot Trading?
    • ETF Trading
    • Futures Trading
      • ❓How to Use Futures Trading?
      • Funding rate
      • Mark price
      • Index price
      • Take Profit, Stop Loss TP/SL
      • Take Profit Stop Loss Order
    • Fees
  • 🧑‍🏫HELP CENTER
    • To start
      • ❓How to register on idax?
      • ❓How to find my referral code in idax?
      • ❓How to LogIn idax account?
      • ❓How to trade on idax
      • ❓How can I check my balance in idax Wallets?
    • Personal Account Verification (KYC)
      • ❓Can I Trade Without KYC?
      • ❓How long does it take for my KYC verification to be approved?
      • ❓Is it possible to complete KYC Tier 2 without a passport?
      • ❓Why do my documents get rejected for KYC?
    • Deposit
      • ❓How to deposit in idax?
      • ❓What is a transaction ID (TXID)
    • Withdraw
      • ❓How to add a recipient’s address?
      • ❓How to withdraw assets from idax?
      • ❓What is a transaction ID (TXID)
      • ❓How to find my transaction ID (TXID)
      • ❓How do I check the withdrawal transaction status on the blockchain?
      • ❓What can I do when I withdraw to a wrong address?
      • ❓What can I do when withdrawal is suspended?
    • Security verification 2FA
      • ❓How to change your e-mail?
      • ❓How to change my mobile number?
      • ❓Why can't I verify my phone number?
      • ❓How to enable Google Authentication (2FA) on idax?
      • ❓How to solve a 2FA code error?
      • ❓How to find my user ID on idax?
  • ✒️Terms
    • PEER-TO-PEER (P2P)
    • ✅Terms and Conditions
    • 🔒Privacy Policy
    • 💡Information security management system policy
    • 📄Token information
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  1. HELP CENTER
  2. Withdraw

What can I do when I withdraw to a wrong address?

What can I do when I withdraw to a wrong address?

If you mistakenly withdraw assets to the wrong address, idax is unable to locate the receiver of your assets and provide you with any further assistance. As our system initiates the withdrawal process as soon as you click [Submit] after completing security verification.

PreviousHow do I check the withdrawal transaction status on the blockchain?NextWhat can I do when withdrawal is suspended?

Last updated 1 year ago

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