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idax.exchangeSUPPORTМонгол хэл
  • 💎INTRODUCTION
    • About Us
      • 📞Contact us
      • Financial statements
  • 💻PRODUCT
    • Spot Trading
      • ❓How to Do the Spot Trading?
    • ETF Trading
    • Futures Trading
      • ❓How to Use Futures Trading?
      • Funding rate
      • Mark price
      • Index price
      • Take Profit, Stop Loss TP/SL
      • Take Profit Stop Loss Order
    • Fees
  • 🧑‍🏫HELP CENTER
    • To start
      • ❓How to register on idax?
      • ❓How to find my referral code in idax?
      • ❓How to LogIn idax account?
      • ❓How to trade on idax
      • ❓How can I check my balance in idax Wallets?
    • Personal Account Verification (KYC)
      • ❓Can I Trade Without KYC?
      • ❓How long does it take for my KYC verification to be approved?
      • ❓Is it possible to complete KYC Tier 2 without a passport?
      • ❓Why do my documents get rejected for KYC?
    • Deposit
      • ❓How to deposit in idax?
      • ❓What is a transaction ID (TXID)
    • Withdraw
      • ❓How to add a recipient’s address?
      • ❓How to withdraw assets from idax?
      • ❓What is a transaction ID (TXID)
      • ❓How to find my transaction ID (TXID)
      • ❓How do I check the withdrawal transaction status on the blockchain?
      • ❓What can I do when I withdraw to a wrong address?
      • ❓What can I do when withdrawal is suspended?
    • Security verification 2FA
      • ❓How to change your e-mail?
      • ❓How to change my mobile number?
      • ❓Why can't I verify my phone number?
      • ❓How to enable Google Authentication (2FA) on idax?
      • ❓How to solve a 2FA code error?
      • ❓How to find my user ID on idax?
  • ✒️Terms
    • PEER-TO-PEER (P2P)
    • ✅Terms and Conditions
    • 🔒Privacy Policy
    • 💡Information security management system policy
    • 📄Token information
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  1. HELP CENTER
  2. Security verification 2FA

How to change your e-mail?

PreviousSecurity verification 2FANextHow to change my mobile number?

Last updated 1 year ago

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How to change your e-mail?

After logging in, you need to: Click on

Then under [Account list] - Click [Change] next to .

Note: To change your registered email address, you must have enabled Google Authentication and SMS Authentication (2FA). Please note that after changing your email address, withdrawals from your account will be disabled for 48 hours for security reasons.

  1. You need to verify your original email address. Click [Click to send] and enter the code sent to your email.

  2. Enter the new email address and click [Click to send] to verify your email and enter the code sent to your email.

  3. Enter the mobile number used for your 2FA and click [Click to send] and enter the code sent to your mobile.

  4. Enter the Google Authenticator code.

  5. Click on [Change]

Your email is successfully changed. Please sign in with the new email address.

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